WHEN WILL YOU SHIP MY ITEMS?

- All items are produced and shipped within 24-48 hours from the time of purchase.

- Click the tracking information located in your confirmation email to view your shipping details.

- Deliveries may take longer for international orders due to customs regulations within your country.

 

WHERE IS MY ITEM(S)?

- You can view the status of your order by accessing the tracking details link in your shipping confirmation email (you will receive this when your product ships).

 

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

- We accept all major credit and debit cards, including Visa, MasterCard, American Express and Discover. We also accept PayPal.

 

WHERE ARE MY ITEMS COMING FROM?

- All items are being shipped from the United States.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

- No. There are times when you will receive separate packages, based on the items purchased. You will receive a tracking # for each item shipped.

RETURNS or REFUND

- For details on obtaining a refund, please click here.

- We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will be replaced at no charge.

- Returns must be made within 14 days of receiving product. At the time you place an order, you will be asked to confirm all the details regarding the item's size, design, spelling, etc.

- We do not accept returns or exchanges for your selection of incorrect items, sizes, designs, etc.

- If you have any questions about placing an order, please contact us at support@perfect-passions.com, so we can make sure you are satisfied with your purchase.

If you wish to get a exchange or refund please return your product to the return address below: 

United States: 
3017 Sleepy Hollow Road Falls Church Virginia US 22042

*Customer will have to cover their own shipping cost. 

**For damaged goods, please contact support@perfect-passions.com below with a picture of the damage to get a replacement.